How We Work
Our business is about helping companies substantially improve their performance and value. We work with senior managers to determine where and how they can grow profits and enjoy getting involved to help them achieve lasting performance improvement.
We work best with clients who are continually seeking to raise the bar and who welcome our direct, practical based, informal working style. We aim to build lasting relationships with our clients and are delighted that virtually all of our clients return to work with us again.
Here is what you can expect when working with us:
A focus on results
- We are not obsessed with a particular methodology or approach, we tailor each project to specifically meet your needs and situation.
- At the start of each project we agree with you a clear set of objectives and measures and our project is only completed when we both agree that they have been achieved.
- All our assignments are fixed-fee so you never have to worry that a clock is running.
- We make sure that we identify and address the key issues, working with our clients to achieve this
- Our focus is to develop great solutions for you, and this means giving you our independent views even if they are not immediately popular.
- We welcome honest dialogues that jointly enable us to address the real issues and create actionable solutions.
- We only work with clients when we both feel that we can work together as partners. For our part, we fully share our knowledge and techniques with you and your teams so that your business is better able to address future issues.
- We work in an involving way so that we can maximize the impact, ideas and knowledge of you and your team.
- Encouraging involvement in the process also develops ownership of the solution, significantly increasing the likelihood of successful implementation.
Pace and responsiveness
- We work hard to get to the heart of the matter as quickly as possible and focus on the few key issues that will make the biggest difference.
- We make sure that we keep in touch efficiently and effectively and return all calls within 2 hours and emails on the same working day.