0863840132 mark@markdonovan.ie

About Mark Donovan

Mark Donovan is the founder of Mark Donovan & Associates Limited, a consultancy that helps leaders keep their word and do what they say they’ll do.

His clients include leaders and teams from Baxter Healthcare, Cadburys, Chill Insurance, Dublin City Council, Largo Foods (Tayto), Top Oil, and Virgin Media.

Mark began his career at the age of 15. He left secondary school to complete a bakery apprenticeship, while attending night school to earn his Certified Public Accountancy qualification. Once he became an accountant, he went to work in the financial services industry in leadership positions.

It was while working as a financial services leader, in 1995, that he had an experience that would change his life.

One evening, while waiting for his plane to take off on a business trip, Mark jumped from his seat and screamed that he was having a heart attack. The plane turned around, Mark was removed by trolley, and was transported by ambulance to a hospital. There, the doctors examined him, and discovered his heart was healthy.

What had actually brought on his pounding heart? A panic attack.

As a leader, Mark had taken on too much, was trying to be perfect, and was bending over backwards to please others. These irrational approaches to work had tied him in a knot.

Back at the office, Mark really looked at how he approached his job. He learned strategies on leading and productivity that were more rational. He not only became calmer, he was also soon promoted and, twelve months later, won Employee of the Year.

In 2003, Mark decided to devote his life to helping leaders learn the life-changing lessons he had learned, so they could do their jobs more powerfully, with less worry. He left the corporate world and opened his own consultancy.

Mark now spends his days teaching leaders and their teams about understanding what they can and cannot control, taking responsibility for their actions, knowing how to stick with a task rather than being waylaid by distractions, and how to be more assertive in a firm yet professional way.

Due in part to his work, Mark’s clients have regularly tackled ambitious projects, inspired greater teamwork, raised employee engagement and staff retention, hit their deadlines, got more done without feeling stressed, and received well-deserved promotions.

Mark lives in Dublin with his wife and their three boys. He is a big Dublin GAA, Liverpool FC, and Bohemians football club fan. He is also a lifetime supporter of the Dublin Society for the Prevention of Cruelty to Animals.

“People hear what we say, but they see what we do and seeing is believing”

Mark Donovan & Associates – Clients

Aon Consulting

Aon Consulting

We are a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

www.aon.com

Avery Dennison

Avery Dennison

Sustainability requires a team effort. And at Avery Dennison, we’re all in. Across our company and around the world, our employees, suppliers and customers are finding new ways to be a force for good.

www.averydennison.com

Baxter Healthcare

Baxter Healthcare

Baxter’s mission to save and sustain lives inspires our work and our commitment to deliver products and services that are essential building blocks of healthcare.

www.baxterhealthcare.ie

Beam Suntory

Beam Suntory

The people of Beam Suntory are the custodians of brands that have heritages measured in centuries. Meet the Beam Suntory leadership team, committed to bringing innovative spirit and fresh ideas to a spirits company with a rich history.

www.beamsuntory.com

Cadbury

Cadbury

We’ve been inventing, inspiring and investing in a nation of chocolate lovers for nearly 200 years. Welcome to the home of Cadbury – choc-full of history, news and tasty treats!

www.cadbury.ie

Cardiac Services

Cardiac Services

Putting Service At The Heart Of Healthcare. Cardiac Services Group was founded in Belfast in 1969. It is at the forefront of supplying and supporting diagnostic and measurement equipment in Ireland and the UK.

www.cardiac-services.com

Carton House

Carton House

Welcome to Carton House Golf & Spa Resort, Kildare, Ireland’s finest luxury 4 star resort, where historic charm meets contemporary luxury.

www.cartonhouse.com

Chill Insurance

Chill Insurance

Chill Insurance is one of Ireland’s leading brokers. At Chill we know insurance can be a drag, so we search and compare different providers, so you don’t have to go anywhere else.

www.chill.ie

Donnybrook Fair

Donnybrook Fair

At Donnybrook Fair, our ethos has always been a simple one: devoted to food. From humble beginnings in the early 2000s, we’ve grown from a local, South Dublin market into a food business that can be discovered in neighbourhoods from Greystones all the way to Malahide.

www.donnybrookfair.ie

Dublin City Council

Dublin City Council

Our Housing and Community Services help Dublin’s citizens find secure and comfortable accommodation in Dublin, and work to improve the community.

www.dublincity.ie

Dublin Simon Community

Dublin Simon Community

Dublin Simon Community work to prevent and address homelessness in Dublin, Kildare, Wicklow and Meath. We provide services at all stages of homelessness and enable people to move to a place they can call home.

www.dubsimon.ie

Ecolab

Ecolab

Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.

www.ecolab.com

Fáilte Ireland

Fáilte Ireland

Fáilte Ireland is the National Tourism Development Authority. Our role is to support the tourism industry and work to sustain Ireland as a high-quality and competitive tourism destination.

www.failteireland.ie

Fingal County Council

Fingal County Council

Fingal County Council is the authority responsible for local government in the county of Fingal, Ireland. The council is responsible for housing and community, roads and transport, urban planning and development, amenity and culture, and environment.

www.fingalcoco.ie

Highfield Healthcare

Highfield Healthcare

Ireland’s leading provider of acute and specialist mental health services, the leading provider of residential services for older persons.

www.highfieldhealthcare.ie

Integrated Communications (ICL)

Integrated Communications (ICL)

ICL provides services ranging from a full fibre turnkey solution, network surveying, wayleaving, installations (residential and B2B), network build, civils as well as network maintenance.

www.icltd.ie

Kefron

Kefron

Smart, secure and scalable document management solutions. Our expertise supports the full spectrum of the document lifecycle.

www.kefron.com

JLT Brokers

JLT Brokers

JLT is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services.

www.jlt.com

Junior Chamber Ireland (JCI)

Junior Chamber Ireland (JCI)

JCI is a place for you to learn new skills and make an impact to the world starting with your local community and country.

www.jciireland.ie

Irish Petroleum Industry Association

Irish Petroleum Industry Association (I.P.I.A.)

The Irish Petroleum Industry Association – IPIA – is the representative body of those companies in Ireland engaged in the importation, distribution and marketing of petroleum products.

www.ipia.ie

Kuehne & Nagel

Kuehne & Nagel

Over our 125 year history, Kuehne + Nagel has evolved from a traditional international freight forwarder to a leading global provider of innovative and fully integrated supply chain solutions.

home.kuehne-nagel.com

Largo (Tayto) Foods

Largo (Tayto) Foods

Set deep in the heart of the Ulster countryside in Tandragee is Tayto Castle where Tayto crisps and snacks have been made for the past 60 years. A ‘Taste of Home’ our products have been a big part of growing up in Northern Ireland.

www.tayto.com

Morehampton Foods

Morehampton Foods

Morehampton Foods is an Irish owned, Artisan food production company that opened in December 2012. We are producing the highest quality, artisan readymade food products for quality food retailers and caterers.

www.morehamptonfoods.ie

Powerscourt Resort

Powerscourt Resort

Powerscourt Hotel Resort & Spa’s Palladian design forms a majestic crescent on the side of one of Ireland’s most celebrated valleys. The layout of the seven-storey hotel gives a lot of our rooms and suites views of the remarkable Sugar Loaf Mountain.

www.powerscourthotel.com

Rosie & Jim

Rosie & Jim

Jimmy McLoughlin founded Quality First Ltd in 1997 recognizing a need for better quality chicken products and greater variety than was available at that time. Now supplying restaurants and butcher shops around Dublin.

www.rosieandjim.ie

Thorntons Recycling

Thorntons Recycling

Thorntons Recycling, founded in 1979 is a privately owned family run Waste Management and Recycling business.

www.thorntons-recycling.ie

Top Oil

Top Oil

Top Oil is a family owned Irish business with a 200 year trading history. We provide a true end-to-end solution, from ‘Port-To-Pump’ and all the points in between.

www.top.ie

Valeo Foods

Valeo Foods

From a laugh out loud moment with your favourite cuppa to a heart-to-heart over a delicious scone topped with jam – our great tasting food and drinks are the ideal backdrop for the moments that matter most.

valeofoods.ie

Version 1

Version 1

Version 1 proves that IT can make a real difference to our customers’ businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success.

www.version1.com

Virgin Media

Virgin Media

We help to create a digital world that makes good things happen: for our customers and the communities in which we operate. Across the UK and Ireland, we offer four multi award-winning services: broadband, TV, mobile and home phone.

www.virginmedia.com

Barry Vaughan, Head of Finance, Highfield Healthcare

“I found working with Mark to be insightful and hugely beneficial to me. Mark gave me the ‘keys’ to look at myself and unlock the answers that I didn’t even know I had. He achieved this through regular meetings and focused exercises that drew out the key improvement aspects that were relevant to my development”

Sam McGuinness, CEO Dublin Simon Community

"Mark has brought real value to my managers in the business, I would have no hesitation in recommending him to any other organisation"

Jo Fernandez, Sales Director, Chill Insurance

"Mark has added significant value to the Chill business over the last few years"

Tadhg McCarthy, Senior Manager, Imperial Tobacco

"Working with Mark really made me focus on where I can add the most value to my business, and I have already seen the significant benefits of his interventions and coaching".

Michael Mc Carthy, Vice President Customer Care, Virgin Media

"Highly satisfied with the work that Mark did with me and my senior team"

Ken Donoghue, Senior Manager, Top Oil

"Mark’s coaching style is a perfect fit for any business that wants to perform at a high level. Mark has a unique ability to understand and explain in a frank and practical manner, the barriers and challenges needed to help organisations with high performance"

Maurice Hickey, Managing Director, Largo Foods

“I have already seen a culture change within the business at senior management level from the work that Mark has done with us”

Eamonn Bergin, Director, JLT Brokers

"We have gone through many changes over the past 12 months, the work Mark has done with us has really prepared us for dealing with them. Due to his interventions myself, the senior team and the business is in a much stronger place"

Dana Strong, CEO UPC

"I have clearly seen the benefits in my senior team from working with you. I look forward to this work continuing into next year"

Noel Madden, Managing Director, Kraft Foods

"Working with you this year has exceeded my expectations in every way. Can already see the significant business benefits to Cadbury’s"

Eamonn Bergin, Managing Director, FBD Brokers

"We have gone through many changes over the past 12 months, the work Mark has done with us has really prepared us for dealing with them. Due to his interventions myself, the senior team and the business is in a much stronger place"

Gary Brady, Managing Director, Thornton's Re-Cycling

"Mark used his excellent consulting skills to help us create a new agenda that will drive significantly higher levels of performance for the business"

Mary Mc Sweeney, Senior Human Resources, Dublin City Council

"A key reason for the success of this project was the diverse skills that you brought into the process. This makes you unique compared to other consultants in the market"

Conor Mc Carthy, Business Director, Baxter, Ireland

"Mark has provided group training and individual coaching to directors, managers and staff members of Baxter Healthcare throughout the past four years. The organisation and the individuals, myself included, have certainly reaped the benefits.  His unique style is popular and effective and through his guidance our management practices have improved, particularly our approach to individual performance management"

Ian Thornton, Managing Director, Aon Consulting

"Mark was a key catalyst in positioning the team for the changes and challenges ahead within our business. I would have no hesitation in recommending Mark to any other company looking to raise the performance of their staff and organisation"

Garry McCabe, Human Resource Director, Kuehne + Nagel, Ireland

"I have used Mark Donovan for Management Development interventions since 2003 with two different companies in diverse industries.  On every occasion we have received excellence in delivery and outcome. I would consider Mark Donovan to be our Management Development partner and during our relationship our development portfolio has grown along with our expectations on delivery. All the while Mark has continued to reach standards beyond our initial objectives. Recent programmes have realised return on investments of multiples of costs"

Paul McGarry, Director, Aon Consulting

"Mark brought a new perspective and his interventions added real value to me, my team and the business"

Paul Fisher, Factory Manager, Largo Foods

"Highly satisfied, I would have no hesitation in recommending Mark to other organisations. It has motivated me to empower my colleagues / reports into achieving consistently higher standards of performance"