Mark’s Services
All of Mark Donovan’s work revolves around one important idea: he helps leaders and their teams keep their word and do what they say they’ll do.
Depending on your situation and goals, he can help you achieve that ideal in a number of ways. He can help you achieve it through one-on-one coaching, organizational consulting, leadership development programs, workshops, and talks.
Let’s look at each type of engagement.
High-Performance Coaching
Most leaders know how to do things. What they lack is a consistent and strong flow of energy, focus, and discipline. Mark teaches them how to access those qualities when they need them.
During High Performance Coaching, you and Mark will:
- Work together for 6 to 12 months
- Create behavioral and skills metrics that will lead to your success
- Ensure that you stick to deadlines and accountabilities
- Conduct mandatory bi-weekly phone or video calls
- Meet in-person, if you and Mark deem it appropriate
A critical part of the coaching process: If he must, Mark will call, email, and haunt you, so you achieve the goals you’ve committed to accomplishing. Working with him will help you climb out of any ruts you may have created for yourself, or that you’ve been forced into by others.
“Our chief want in life is someone who will make us do what we can.”
Ralph Waldo Emerson
“We earn the right to expect others to do things by doing these things ourselves”
Consulting Services
When the leaders of an organization approach Mark, they invariably know what must be done; it’s that they and their teams are not doing it.
Because they’re not doing what has to happen, they’re experiencing problems, including low engagement, poor teamwork, a lack of innovation, high turnover, and a culture that focuses on busyness over results.
When Mark comes into an organization to consult, you and he will:
- Agree on clear objectives, measures, and value
- Work together on a plan to achieve those objectives, measures, and value
- Involve as many of the business’s stakeholders and staff as possible, so company-wide buy-in is assured
- Hold one another accountable for achieving deadlines
- Move people from knowing to doing
An important note: Before beginning, Mark will give you a project-based fee, rather than an hourly fee. In other words, you’ll know what everything costs ahead of time. Mark bills this way because he’s committed to helping you produce a great business result, and doesn’t want to create surprises.
Workshop and Leadership Development Programmes
Mark’s live programmes aren’t one-off events. Instead, they’re part of a business development process, designed to give attendees new-skills mastery. These attendees will be challenged to leave their comfort zones, as they gain fresh knowledge and learn about tools that they can put into practice immediately.
Mark’s key programmes include: “The High-Performance Programme,” “The GROW Leadership Development Programme,” and “A Masterclass in Staff Engagement and Retention.”
In each program, he makes sure attendees achieve the following:
- Their Personal Best (which magnifies their strengths and helps them reach new levels of confidence)
- Their Interpersonal Best (which helps them deal more effectively with conflict and sharpens their ability to influence)
- Their Professional Best (which helps them polish their image and increase their appeal to customers, staff, and other leaders)
- Their Big Stretch (which helps them change through personal accountability, discipline, and resolve)
Attendees will return to work with greater focus and energy, and new skills that apply directly to their job performance.
“Vision without action is meaningless”
Speaking
Mark is an authority on helping leaders keep their word and do what they say they’ll do. His keynote talks give audiences powerful ideas and strategies that they can put into practice the minute they leave.
While he uses lots of humor, Mark also tells it like it is. The audience will need to turn down their sensitivity barometers. Mark talks about what’s broken, before he talks about how to fix it.
His most popular talk, “The Key to Every Business Success,” teaches audiences the secrets to self-responsibility and follow-through. As he says, “Most leaders know how to do things. What they lack is discipline, energy, confidence, and accountability.”
In this talk, Mark moves leaders from knowing to doing.
